(Clifton, N.J. – January 18, 2024) – As Northern New Jersey braces for more snow, Passaic Valley Water Commission (PVWC) has taken proactive measures to ensure uninterrupted water supply for its customers.

Key tips to help prevent freezing water pipes, as well as elements from PVWC’s winter readiness plan include:

  1. Insulate pipes: Protect water pipes from freezing by insulating them with tape or pipe sleeves.
  1. Drip faucets: Allow faucets to drip slightly during extreme cold to prevent pipes from freezing. Moving water through pipes helps prevent freezing.
  1. Winterize outdoor plumbing: Disconnect and store garden hoses and close outdoor valves.
  1. Emergency Generators: PVWCinstalled four diesel-powered emergency generators totaling 12 megawatts of energy at its Little Falls Water Treatment Plant. In the event of an electrical failure in the area, the $29 million project ensures the generators, which have been operational since mid-July, will supply enough energy to power the raw water pumps and filtration plant, residuals facility and pumps distributing finished water to our distribution system.
  1. System Inspections and Maintenance: Thorough checks and maintenance protocols have been enforced across the water distribution system to preemptively identify and address any vulnerabilities that could be intensified by freezing temperatures.
  1. Community Outreach: PVWC is committed to keeping the public informed about winter weather preparations and offering helpful tips to customers on protecting their water pipes. Stay informed of PVWC-related activity by registering to our free notification system by visiting

Questions or concerns? Please contact PVWC’s customer service department at 973-340-4300 (option #2) or

Passaic Valley Water Commission, recipient of the 2023 Association of Metropolitan Water Agencies Gold Award for exceptional utility performance, serves over 800,000 consumers in Bergen, Essex, Hudson, Morris and Passaic counties. Please follow us on X (@PVWC), Instagram (@passaic_valley_water) and/or Facebook (@thePVWC).

Contact Us

Office Hours:
7:30 a.m. – 6:00 p.m.

Main Office:
Passaic Valley Water Commission
1525 Main Avenue
Clifton, NJ 07011

Telephone: 973-340-4300
Fax: 973-340-5598

By calling Customer Service 973-340-4300 at any time, day or night, Passaic Valley Water Commission will respond to water emergency situations for you.

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