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Contact

BUSINESS OFFICE – LOCATION/HOURS:

1525 Main Avenue, Clifton, NJ 07011.
Customer Service hours are 7:30 a.m. – 6:00 p.m., Monday through Friday, except holidays. Customers having questions concerning their water bill may contact the office in person, or:

BY TELEPHONE:

You can reach our Customer Service Department 7:30 a.m. – 6:30 p.m., Monday through Friday, except holidays at 973-340-4300 or toll free 1-877-772-7077.

BY FAX:

Customer Service Department: 973-340-5598.

BY MAIL:
General correspondence: Passaic Valley Water Commission 1525 Main Avenue Clifton, NJ 07011
BY E-MAIL:

customerservice@pvwc.com
All emails sent to PVWC will be addressed and responded to within 2 business days. Emails are not  intended to be used for emergency situations. In case of emergency, please call Customer Service, 24 hours a day, 7 days a week.
For operational issues contact ExecutiveDirector@pvwc.com

EMERGENCIES:

By calling  Customer Service at any time, day or night, Passaic Valley Water Commission will respond to water emergency situations for you.

PVWC’S DEPARTMENT HEAD LISTING:

To view full Department Head Listing Click Here

HOLIDAY SCHEDULE:

Passaic Valley Water Commission observes the following holidays and will be closed:

In Observance of New Year’s Day – Monday, January 2, 2023
Presidents’ Day – Monday, February 20, 2023
Good Friday – Friday, April 7, 2023
Memorial Day – Monday, May 29, 2023
Independence Day – Tuesday, July 4, 2023
Labor Day – Monday, September 4, 2023
Columbus Day – Monday, October 9, 2023
Veterans’ Day – Friday, November 10, 2023
Thanksgiving Day – Thursday, November 23, 2023
Day after Thanksgiving – Friday, November 24, 2023
Christmas Day  – Monday, December 25, 2023
New Year’s Day – Monday, January 1, 2024

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