Customer Service

Guy with suit and headsetWe are pleased to have you as a customer and are committed to providing you with exceptional service that exceeds your expectations. Passaic Valley Water Commission takes great pride in providing you with professional, courteous and prompt service.

If you have a question, concern or comments about your water service, we encourage you to call customer service at 973-340-4300.

All Passaic Valley Water Commission employees carry photo ID cards. Passaic Valley Water Commission vehicles are clearly identified with the company logo and vehicle number. If in doubt, ask to see employee’s ID card, or call Customer Service. If a photo ID card and or company marked vehicle cannot be presented please contact your local Police Department.

Contact Us

Office Hours:
7:30 a.m. – 6:00 p.m.

Main Office:
Passaic Valley Water Commission
1525 Main Avenue
Clifton, NJ 07011

Telephone: 973-340-4300
Fax: 973-340-5598

By calling Customer Service 973-340-4300 at any time, day or night, Passaic Valley Water Commission will respond to water emergency situations for you.

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