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FAQ’s

In Person:

Visit PVWC’s Payment window, located at 1525 Main Ave, Clifton, during designated hours. Payment by cash, check, money order or credit card is accepted.

By Phone:

During normal business hours, call us at 973-340-4300 to speak to a Customer Service Representative to make a payment with a checking account or credit card.

Call us anytime at 973-340-4300 and use our automated service to make a payment with a checking account or credit card.

Online:

Visit www.pvwc.com to make an online payment with a checking account or credit card.

Online account can only be created after the first bill is generated for the account

You can make a one-time payment, without registering or signing into your online account, here: https://www.invoicecloud.com/portal/(S(ssaisgw40o1c2rsbnakexukx))/2/Site2.aspx?G=0d061567-ba2b-4b95-9374-8c77dd10c01e

You can register your online account here (auto pay available): https://link.pvwc.com/register.aspx?returnurl=https%3a%2f%2flink.pvwc.com%2fLinkLogin.aspx

You can sign into your online (already registered) account here: https://link.pvwc.com/LinkLogin.aspx

By Mail:

Checks or money order can be mailed to our P.O. Box for processing.

Passaic Valley Water Commission
P.O. Box 11393
Newark, NJ 07101-4393

Elmwood Park only mail payments to:
Borough of Elmwood Park, Water Collector
P.O. Box 11369
Newark, NJ 07101-4369

Garfield only mail payments to:
City of Garfield, Water Collector
P.O. Box 57016
Newark, NJ 07101-5716

PVWC installs service lines to the curb line up to 1” at no charge to its customers. PVWC will, upon request install / repair service lines up to 2″ in size from the curb to the building for a nominal fee as long as the distance does not exceed 60ft.

No PVWC does not give out recommendations.

PVWC does not determine sizes. PVWC recommends consulting with a licensed plumber and or checking city code.

The owner of the property is. Upon request and if conditions permit PVWC will replace the valves for a nominal fee or you can hire a licensed plumber to perform this work.

You must complete a water service application to begin the process of scheduling a water service line installation.  After the application is processed, the install will be scheduled.  It generally takes 2-4 weeks from the receipt of a complete application to the scheduled install date.


Contact Us

Office Hours:
Monday-Friday
7:30 a.m. – 6:00 p.m.

Main Office:
Passaic Valley Water Commission
1525 Main Avenue
Clifton, NJ 07011

Telephone: 973-340-4300
Fax: 973-340-5598

Emergency:
By calling Customer Service 973-340-4300 at any time, day or night, Passaic Valley Water Commission will respond to water emergency situations for you.

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