FAQ’s

In Person:

Visit PVWC’s Payment window, located at 1525 Main Ave, Clifton, during designated hours. Payment by cash, check, money order or credit card is accepted.

By Phone:

During normal business hours, call us at 973-340-4300 to speak to a Customer Service Representative to make a payment with a checking account or credit card.

Call us anytime at 973-340-4300 and use our automated service to make a payment with a checking account or credit card.

Online:

Visit www.pvwc.com to make an online payment with a checking account or credit card.

Online account can only be created after the first bill is generated for the account

You can make a one-time payment, without registering or signing into your online account, here: https://www.invoicecloud.com/portal/(S(ssaisgw40o1c2rsbnakexukx))/2/Site2.aspx?G=0d061567-ba2b-4b95-9374-8c77dd10c01e

You can register your online account here (auto pay available): https://link.pvwc.com/register.aspx?returnurl=https%3a%2f%2flink.pvwc.com%2fLinkLogin.aspx

You can sign into your online (already registered) account here: https://link.pvwc.com/LinkLogin.aspx

By Mail:

Checks or money order can be mailed to our P.O. Box for processing.

Passaic Valley Water Commission
P.O. Box 11393
Newark, NJ 07101-4393

Elmwood Park only mail payments to:
Borough of Elmwood Park, Water Collector
P.O. Box 11369
Newark, NJ 07101-4369

Garfield only mail payments to:
City of Garfield, Water Collector
P.O. Box 57016
Newark, NJ 07101-5716

The owner of the property.

PVWC installs service lines to the curb line up to 1” at no charge to its customers. PVWC will, upon request install / repair service lines up to 2″ in size from the curb to the building for a nominal fee as long as the distance does not exceed 60ft.

Yes, PVWC will inspect the installation at no charge.

No PVWC does not give out recommendations.

Please see the frequently asked question at http://www.pvwc.com/engineering/designstandards/

PVWC does not determine sizes. PVWC recommends consulting with a licensed plumber and or checking city code.

The owner of the property is. Upon request and if conditions permit PVWC will replace the valves for a nominal fee or you can hire a licensed plumber to perform this work.

You must complete a water service application to begin the process of scheduling a water service line installation.  After the application is processed, the install will be scheduled.  It generally takes 2-4 weeks from the receipt of a complete application to the scheduled install date.