Customer Service Week 2022

October 3rd – 7th, 2022

Did you know this past week was Customer Service Appreciation Week? 14 people make up PVWC’s Customer Service Department. From receiving and documenting public complaints and issues; to collaboratively troubleshooting problems with operators, engineers and customers; to coordinating billing issues and resolving delinquent accounts; our customer service staff is critical to ensuring the water keeps flowing!

Contact Us

Office Hours:
7:30 a.m. – 6:00 p.m.

Main Office:
Passaic Valley Water Commission
1525 Main Avenue
Clifton, NJ 07011

Telephone: 973-340-4300
Fax: 973-340-5598

By calling Customer Service 973-340-4300 at any time, day or night, Passaic Valley Water Commission will respond to water emergency situations for you.

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