Customer Service

We are pleased to have you as a customer and are committed to providing you with exceptional service that exceeds your expectations. Passaic Valley Water Commission takes great pride in providing you with professional, courteous and prompt service.

If you have a question, concern or comments about your water service, we encourage you to call customer service at 973-340-4300.

All Passaic Valley Water Commission employees carry photo ID cards. Passaic Valley Water Commission vehicles are clearly identified with the company logo and vehicle number. If in doubt, ask to see employee's ID card, or call Customer Service. If a photo ID card and or company marked vehicle cannot be presented please contact your local Police Department.

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