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Delinquency Shut-Off's
All bills are
due and payable upon receipt. Failure to receive a bill does not
relieve a
customer of liability for payment.
When your current
bill
is not paid within 30 days from the billing date printed on your bill,
your account is subject to a 1% late charge.
If your bill is not paid within 60 days, services will be processed
for disconnection
and within 7 days the service will be terminated.
When the service
has been
discontinued, payment in full is required to restore the water
service.
Once payment has been made, a turn-on order will be generated and a
reconnection fee will be charged to the account. Water service
will be restored within 24 hours.
If you have any
questions
regarding disconnecting your service, please call; Customer
Service at 973-340-4300,
Monday through Friday, 7:30 a.m. - 6:30 p.m.
Trouble
Paying
your Bill?
If your account is not
yet delinquent, but you are experiencing trouble making your payment,
we
can help. You can call our Customer Service Department at
973-340-4300
or you can visit our main office located at 1525 Main Avenue, Clifton
and speak with a Customer Service Representative.
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