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Delinquency Shut-Off's
All bills are
due and payable upon receipt. Failure to receive a bill does not relieve a
customer of liability for payment.
When your current bill
is not paid within 30 days from the billing date printed on your bill, your account is subject to a 1% late charge.
If your bill is not paid within 60 days, services will be processed for disconnection
and within 7 days the service will be terminated.
When the service has been
discontinued, payment in full is required to restore the water service.
Once payment has been made, a turn-on order will be generated and a
$55.00 reconnection fee will be charged to the account. Water service
will be restored within 24 hours.
If you have any questions
regarding disconnecting your service, please call; Customer Service at 973-340-4300, Monday through Friday, 8:30 a.m. - 4:30 p.m.
Trouble Paying
your Bill?If your account is not
yet delinquent, but you are experiencing trouble making your payment, we
can help. You can call our Customer Service Department at 973-340-4300
or you can visit our main office located at 1525 Main Avenue, Clifton
and speak with a Customer Service Representative.
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