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Our Vision Statement

We are committed to enhancing customer confidence and satisfaction to a level that meets and exceeds our customers' needs. We will achieve this high level of service by utilizing technology and training to develop individual growth in an environment focused on teamwork.

 

Need to contact Customer Service?

Call: 973-340-4300 or 1-877-772-7077

Email: customerservice@pvwc.com

Fax: 973-340-5598

 

 

Need to pay your bill?

Include account number, with the dash, for prompt processing.

 

By Mail:

Elmwood Park only mail payments to:

Passaic Valley Water Commission

Borough of Elmwood Park, Water Collector

P.O. Box 11393

P.O. Box 11369

Newark, NJ 07101-4393

Newark, NJ 07101-4369

 

 

 

 

In person: Monday through Friday

 

8:30 a.m. - 4:30 p.m. at our office located

 

at 1525 Main Ave. Clifton, New Jersey.

 

 

 

 

24 Hour Drop Box: Drop your payment off at our 24-hour Quick Pay Drop Box located at the entrance of our main office at 1525 Main Avenue, Clifton. Checks or money orders may be deposited here. Payments deposited in this box will be processed at the end of the day. Payments are posted the next business day. You may use this service as long as you are not scheduled for disconnection.

 

 

Do you have a non billing issue?

         

Write to:

 

Passaic Valley Water Commission

Call: 973-340-4300 or 1-877-772-7077

1525 Main Avenue

Email: customerservice@pvwc.com

Clifton, NJ 07011

Fax: 973-340-5598

                                     

 

All Passaic Valley Water Commission employees carry photo ID cards. Passaic Valley Water Commission vehicles are clearly identified with the company logo and vehicle number.  If in doubt, ask to see employee's ID card, or call Customer Service.  If a photo ID card and or company marked vehicle can not be presented please contact your local police department.

 

http://www.pvwc.com/

24 Hours a day / 7 days a week Emergency Service is available by calling 973-340-4300